Terms of Use

These Terms of Service ("Terms") govern your use of the Oddness® website, apps, and online store (collectively, the "Website") operated by Oddness Ltd ("Company", "we", "us"). By accessing or using the Website or purchasing any products or services ("Products"), you agree to these Terms and our Privacy Policy. If you disagree with any part, please do not use our services.
You must be at least 18 years old or have the authority to enter into agreements for a company to use this Website. You must not:

• Use the Website unlawfully or fraudulently.

• Harm, disrupt, overload, or interfere with the Website or other users.

Intellectual Property

All content on the Oddness® Website (text, images, videos, designs, software, etc.) is protected by intellectual property laws and owned or licensed by Oddness Ltd. You must not copy, modify, or distribute our content without prior written permission.

Oddness® is a registered trademark of Oddness Ltd. You must not use Oddness® trademarks without our explicit written consent.

Third-Party Links

Our Website may contain links to third-party websites or services. We aren't responsible for the content or practices of these third-party sites and accept no liability for any damage resulting from your use of them.

Product Information & Purchases

We strive for accuracy in product details but do not guarantee the complete accuracy or reliability of product descriptions, prices, images, or availability.

By placing an order, you're making an offer to purchase Products at the listed price. Your order is accepted when we process payment and ship the Products. We may reject orders for errors, unavailability, pricing issues, or suspected fraud.

Pricing & Payment

Prices shown are exclusive of applicable taxes, shipping, and handling fees. Payments must be made through our approved payment gateway. We reserve the right to modify prices and payment methods at any time.

Shipping & Delivery

We aim to ship orders within the estimated timeframes but aren't responsible for delays caused by shipping carriers or factors beyond our control.

Returns & Refunds Policy

We want you to be satisfied with your purchase. You may request a return within 15 days for:

• Damaged or defective Products

• Incorrect or incomplete orders

• Change of mind (subject to conditions below)

UK/EU customers have a statutory right to cancel within 14 days from receipt without providing a reason, subject to exceptions outlined clearly at checkout.

To initiate a return:

• Contact our customer support at store@oddness.studio for return authorisation.

• You're responsible for return shipping costs unless the return is due to our error.

• Refunds will be processed within 15 business days after receiving the returned Products, minus applicable deductions.

Exchanges aren't offered directly—please return the original product and place a new order.
This policy doesn't affect your statutory rights.

Limitation of Liability

To the fullest extent permitted by Scottish law, Oddness Ltd's total liability for any claims arising from your use of our Website or Products shall be limited to the amount you paid for the specific Product or service. We are not liable for indirect, incidental, special, or consequential damages (e.g., lost profits or data).

Indemnification

You agree to indemnify Oddness Ltd, its affiliates, employees, officers, directors, agents, and suppliers against all losses, damages, liabilities, and costs arising from your breach of these Terms, misuse of our services, or infringement of third-party rights.

Termination of Access

We reserve the right to suspend or terminate your access to our Website if you breach these Terms, misuse our services, or engage in unlawful activities. Refunds aren't available if access is terminated for these reasons.

Privacy & Data Protection

Your privacy is important. We comply with data protection laws including GDPR and CCPA. Please read our Privacy Policy to learn how we handle your personal data.

If we experience a data breach involving your personal information, we'll notify you promptly as required by applicable law.

Governing Law & Dispute Resolution

These Terms are governed by Scottish law. If you have a dispute, please contact us at hello@oddness.studio first. We'll attempt to resolve the issue within 30 days. If unresolved, disputes may be referred to the Scottish courts exclusively.

Force Majeure

We aren't liable for failure or delays caused by events beyond our control, such as natural disasters, pandemics, strikes, or technical failures. We'll make reasonable efforts to resume services promptly.

Modifications to Terms

We may update these Terms periodically. Updates take effect when published here. Continued use of the Website indicates acceptance of changes.

Severability

If any term is found unenforceable, it will be amended or removed minimally to allow the rest of the Terms to remain effective.

Contact & Legal Information

For questions or issues, please contact us:

• General enquiries: hello@oddness.studio

• Returns & Refunds: store@oddness.studio

Contact Us

If you have any questions or concerns regarding our Terms, please contact us at hello@oddness.studio.

Oddness Ltd is registered in Scotland.
Company number SC680218.
VAT Number 401772522

2 Dawson Road, Glasgow G4 9SS