Terms of Use

These Terms of Use ("Terms") govern your use of the Oddness website ("Website") operated by Oddness ("Company") and the purchase of any products or services ("Products") made available through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website. Please read these Terms carefully before using the Website or placing an order.

Intellectual Property

The content, design, graphics, and other materials on this Website are protected by intellectual property laws. All intellectual property rights are owned by the Company or its licensors. You may not reproduce, distribute, modify, or display any part of the Website without prior written consent from the Company.

Use of Website

You agree to use the Website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

By accessing or using the Website, you affirm that you are at least 18 years old and capable of entering into a binding contract. If you are using the Website on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

You shall not engage in any activity that could harm, disable, overburden, or impair the Website or interfere with any other party's use of the Website.

Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that the Company shall not be responsible or liable for any damage or loss caused by your use of any such links.

Disclaimer

The Company makes no warranties or representations about the accuracy or completeness of the content on the Website. The use of the Website is at your own risk.

The Company disclaims any responsibility for any harm resulting from your use of the Website or reliance on any information provided on the Website.

Limitation of Liability

To the fullest extent permitted by law in Scotland, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from:

• Your access to or use of the Website.

• Any conduct or content of any third party on the Website.

• Any content obtained from the Website.

• Your access to or use of the Products.

You agree to indemnify and hold Oddness Studio and its affiliates, officers, directors, employees, agents, and suppliers harmless from any claims, losses, liabilities, damages, costs, or expenses, including reasonable attorney's fees, arising out of or related to your use of the Website, violation of these Terms, or infringement of any intellectual property or other rights of any third party.

Termination

We reserve the right to terminate or suspend your access to the Website or any portion thereof, without prior notice, for any reason or no reason at our sole discretion. The provisions of these Terms that by their nature should survive termination shall survive, including but not limited to disclaimers, limitations of liability, indemnification, and intellectual property provisions. Fees are not refundable in these cases.

Governing Law & International Use

These Terms shall be governed by and construed in accordance with the laws of Scotland, without regard to its conflict of law provisions. Any legal action, suit, or proceeding arising out of or relating to these Terms shall be exclusively brought in the courts located in Scotland, and you consent to the jurisdiction of such courts.

Accessing or using the Website from territories where its content or use is illegal is prohibited. Users who choose to access the Website from locations outside of Scotland do so on their own initiative and are responsible for compliance with local laws. You may not use or export any content or products in violation of Scotland or international export laws and regulations. If you access this Website from a location outside of Scotland, you are responsible for compliance with all local laws.

Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be modified to the extent necessary to make it valid and enforceable, and the remaining provisions of these Terms will continue in full force and effect. If such modification is not possible, the invalid or unenforceable provision will be severed from these Terms, and all other provisions will remain in full force and effect.

Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy, available on the Website, to understand how we collect, use, and disclose personal information.

Modifications to Terms

The Company reserves the right to modify these Terms at any time. Changes will become effective immediately upon posting on the Website. Your continued use of the Website after any modifications will constitute your acceptance of such changes.

Online Store

Product Information

We strive to provide accurate and up-to-date information regarding our Products on the Website. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any information, including product descriptions, images, pricing, availability, or specifications.

Placing Orders

When you place an order through our online store, you are making an offer to purchase the selected Product(s) at the listed price, subject to these Terms. Your order is considered accepted only when we have processed your payment and shipped the Product(s) to the designated address.

Order Acceptance and Rejection

We reserve the right to accept or reject any order in our sole discretion. We may refuse an order for various reasons, including but not limited to inaccuracies or errors in product information, pricing errors, unavailability of Products, or suspected fraudulent activity.

Pricing and Payment

All prices listed on the Website are in the currency specified on the Website and do not include applicable taxes, shipping, or handling charges, unless otherwise stated. Payment for orders must be made through the designated payment gateway, and you agree to provide accurate and complete payment information. We reserve the right to modify prices, fees, or payment methods at any time without prior notice.

Shipping and Delivery

We will make reasonable efforts to ensure that your ordered Product(s) are shipped and delivered within the estimated timeframe provided on the Website. However, we are not liable for any delays or damages resulting from shipping carriers or other factors beyond our control.

Website Content

All content on the Website, including but not limited to text, graphics, images, logos, videos, and software, is owned or licensed by Oddness and is protected by intellectual property laws. You agree not to use, copy, reproduce, modify, distribute, or display any content from the Website or our Products without our prior written permission.

Trademarks

The trademarks, service marks, and logos displayed on the Website are registered and unregistered marks of Oddness or their respective owners. You may not use any trademarks or logos without the prior written consent of the owner.

Disclaimer of Warranties

The Website and the Products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. The Company disclaims all warranties, including but not limited to the accuracy, reliability, completeness, merchantability, or fitness for a particular purpose of the Website or the Products.

Returns, Refunds and Exchange Policy

Thank you for shopping at the Oddness Studio online store. We want you to be completely satisfied with your purchase. This Returns and Refunds Policy ("Policy") explains our guidelines and procedures for returning or exchanging Products purchased through our online store. Please read this Policy carefully before making a purchase. By placing an order, you agree to the terms outlined in this Policy.

Eligibility for Returns and Refunds

• Damaged or Defective Products
  If you receive a damaged or defective Product, please contact our customer support team within 15 days of receiving your order. We may require you to provide evidence, such as photographs or a detailed description, to verify the damage or defect.

• Incorrect or Incomplete Orders
  If you receive an incorrect Product or your order is incomplete, please notify our customer support team within 15 days of receiving your order. We will work to resolve the issue and ensure you receive the correct Product or missing items.

• Change of Mind
  We understand that your preferences may change. Please notify our customer support team within 15 days of receiving your order that you would like to cancel and we will process that request.

Return Process

• Return Authorisation
  Before returning any Product, you must obtain a return authorization from our customer support team. To request a return authorization, please provide your order number and a detailed explanation of the reason for the return. We will review your request and provide you with further instructions.

• Return Shipping
  You are responsible for shipping the Product back to us in its original packaging, unless otherwise instructed by our customer support team. We recommend using a trackable shipping method to ensure the safe delivery of the returned Product. You will be responsible for any return shipping costs, unless the return is due to a damaged, defective, or incorrect Product.

Refund Process

• Refund Eligibility
  Upon receiving and inspecting the returned Product, we will determine its eligibility for a refund. Refunds will be issued only for Products that meet the eligibility criteria outlined in this Policy.

• Refund Method
  If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund amount may be subject to deductions for shipping costs or restocking fees, if applicable.

• Refund Timing
  Refunds will be processed within 15 business days from the date the returned Product is received and inspected. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

Exchanges

We currently do not offer direct exchanges for Products. If you wish to exchange a Product, please follow the return process outlined in this Policy and place a new order for the desired Product on our online store.

Force Majeure

The Company shall not be held liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes, pandemics, interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services; it being understood that the Company shall use reasonable efforts which are consistent with accepted practices in the industry to resume performance as soon as practicable under the circumstances.

Contact Us

If you have any questions or need assistance with a return or refund, please contact store@oddness.studio. Our team will be happy to assist you and provide further guidance.

Please note that this Returns and Refunds Policy applies only to purchases made through the Oddness online store. For information regarding returns or refunds for Products purchased through other channels, such as authorized retailers, please refer to the respective policies of those channels.

Contact Us

If you have any questions or concerns regarding our Terms, please contact us at hello@oddness.studio.

Oddness Ltd is registered in Scotland.
Company number SC680218.
VAT Number 401772522

2 Dawson Road, Glasgow G4 9SS